ATOL Pack Peace Of Mind

ATOL (Air Travel Organisers’ Licensing) is a scheme run by the Civil Aviation Authority – first introduced in 1973 and updated in 2012 – which offers protection for holidays booked through a travel agent or tour company where a flight is involved. Every UK travel company which sells overseas holidays and flights is required to hold a license in case an operator ceases trading.

The Pack Peace Of Mind site is an information and news portal that helps travellers make informed choices about the operators they use, and what steps they should take in the case of their operator ceasing to trade whilst they are abroad.

As such, it was imperative to build a site that was clear and easy to use, loaded quickly and was responsive on mobiles. It was also vital that it was resilient in the case of traffic spikes. This was particularly important when Thomas Cook ceased trading in September 2019 and it was anticipated that there would be hundreds of concurrent visitors to the site.

In addition to building a streamlined and accessible experience, the architecture that I built allowed up-scaling of the server specification with minimal downtime and a highly optimised setup incorporating site caching, Memcached, Varnish and Cloudflare’s CDN systems meant that the site performed as expected even at the peak of the traffic. This was vital in assisting the thousands of holidaymakers stranded aboard, and allowing them to enjoy their stay without having to worry about getting home.

I built this site while I was employed at AB Brand and Marketing Agency.

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